Privacy policy

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<title>Terms & Conditions - Safra, Safir & Sanad</title>
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<header>
<div class="logo-container">
<div class="app-logo">SAFRA</div>
<div class="app-logo">SAFIR</div>
<div class="app-logo">SANAD</div>
</div>
<h1>Terms & Conditions</h1>
<p class="subtitle">For Safra, Safir, and Sanad Mobile Applications</p>
</header>

<div class="container">
<div class="nav-tabs">
<div class="nav-tab active" data-target="overview">Overview</div>
<div class="nav-tab" data-target="accounts">Accounts</div>
<div class="nav-tab" data-target="services">Services</div>
<div class="nav-tab" data-target="orders">Orders & Payments</div>
<div class="nav-tab" data-target="conduct">User Conduct</div>
<div class="nav-tab" data-target="liability">Liability</div>
<div class="nav-tab" data-target="contact">Contact</div>
</div>

<div class="content-section active" id="overview">
<h2>Terms & Conditions Overview</h2>
<p>Welcome to Safra, Safir, and Sanad ("we", "our", or "us"). These Terms and Conditions govern your use of our mobile applications that connect users with central kitchen services.</p>

<div class="highlight-box">
<p><strong>Important:</strong> By accessing or using any of our applications (Safra, Safir, or Sanad), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.</p>
</div>

<h3>About Our Applications</h3>
<p>Our applications - Safra, Safir, and Sanad - are technology platforms that facilitate connections between users and central kitchen services. We do not prepare, cook, or deliver food ourselves but provide the platform for these services.</p>

<h3>Eligibility</h3>
<p>To use our services, you must:</p>
<ul>
<li>Be at least 18 years of age</li>
<li>Have the legal capacity to enter into binding contracts</li>
<li>Reside in a location where our services are available</li>
<li>Provide accurate and complete registration information</li>
</ul>

<h3>Modification of Terms</h3>
<p>We reserve the right to modify these Terms and Conditions at any time. We will provide notice of significant changes through our applications or via email. Continued use of our services after changes constitutes acceptance of the modified terms.</p>
</div>

<div class="content-section" id="accounts">
<h2>User Accounts</h2>
<p>To access certain features of our applications, you must create a user account.</p>

<h3>Account Registration</h3>
<p>When creating an account, you agree to:</p>
<ul>
<li>Provide accurate, current, and complete information</li>
<li>Maintain and promptly update your account information</li>
<li>Maintain the security of your password and accept all risks of unauthorized access</li>
<li>Notify us immediately of any unauthorized use of your account</li>
<li>Be responsible for all activities that occur under your account</li>
</ul>

<h3>Account Termination</h3>
<p>We reserve the right to:</p>
<ul>
<li>Suspend or terminate your account at our sole discretion</li>
<li>Remove or edit content at our sole discretion</li>
<li>Refuse service to anyone for any reason at any time</li>
</ul>

<div class="warning-box">
<p><strong>Warning:</strong> You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.</p>
</div>
</div>

<div class="content-section" id="services">
<h2>Services Description</h2>
<p>Our applications provide platforms that connect users with central kitchen services for food preparation and delivery.</p>

<h3>Service Limitations</h3>
<p>Our role is limited to providing the technology platform. We are not:</p>
<ul>
<li>A food preparation business</li>
<li>A delivery service (unless explicitly stated)</li>
<li>Responsible for the quality, safety, or legality of food items</li>
<li>Responsible for the accuracy of menu information, pricing, or availability</li>
</ul>

<h3>Location Services</h3>
<p>Our applications use location information to:</p>
<ul>
<li>Identify nearby central kitchens</li>
<li>Provide accurate delivery estimates</li>
<li>Optimize service operations</li>
</ul>
<p>By using our services, you consent to the collection and use of your location data as described in our Privacy Policy.</p>

<h3>Service Availability</h3>
<p>We do not guarantee that:</p>
<ul>
<li>Our services will be available at all times or in all locations</li>
<li>The service will be uninterrupted, timely, secure, or error-free</li>
<li>The results obtained from using the service will be accurate or reliable</li>
</ul>
</div>

<div class="content-section" id="orders">
<h2>Orders & Payments</h2>
<p>These terms govern the ordering and payment process through our applications.</p>

<h3>Placing Orders</h3>
<p>When placing an order, you agree to:</p>
<ul>
<li>Provide accurate delivery information</li>
<li>Provide valid payment information</li>
<li>Pay for all orders placed through your account</li>
<li>Accept that orders cannot be changed once confirmed by the kitchen</li>
</ul>

<h3>Pricing and Payments</h3>
<p>All prices are displayed in local currency and include applicable taxes unless otherwise stated. You agree to pay:</p>
<ul>
<li>The full amount for each order placed</li>
<li>Any applicable delivery fees</li>
<li>Any taxes or surcharges as required by law</li>
</ul>

<h3>Cancellations and Refunds</h3>
<p>Cancellation policies vary by kitchen partner. Generally:</p>
<ul>
<li>Orders may be canceled within a short time after placement</li>
<li>Once food preparation has begun, cancellations may not be possible</li>
<li>Refunds are issued at the discretion of the kitchen partner</li>
<li>Issues with food quality should be reported immediately</li>
</ul>

<div class="highlight-box">
<p><strong>Payment Processing:</strong> All payments are processed through secure third-party payment processors. We do not store your complete payment card information on our servers.</p>
</div>
</div>

<div class="content-section" id="conduct">
<h2>User Conduct</h2>
<p>You agree to use our applications lawfully and respectfully.</p>

<h3>Prohibited Activities</h3>
<p>You may not:</p>
<ul>
<li>Use our services for any illegal purpose</li>
<li>Violate any laws in your jurisdiction</li>
<li>Infringe upon our intellectual property rights or those of others</li>
<li>Harass, abuse, or harm another person</li>
<li>Submit false or misleading information</li>
<li>Upload or transmit viruses or any other malicious code</li>
<li>Collect or track personal information of others</li>
<li>Interfere with or circumvent the security features of our services</li>
</ul>

<h3>User Content</h3>
<p>You retain rights to any content you submit through our applications, but you grant us a license to use, modify, and display that content in connection with our services.</p>

<h3>Termination of Access</h3>
<p>We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.</p>
</div>

<div class="content-section" id="liability">
<h2>Limitation of Liability</h2>

<h3>Disclaimer of Warranties</h3>
<p>Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.</p>

<h3>Limitation of Liability</h3>
<p>To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:</p>
<ul>
<li>Your access to or use of or inability to access or use the services</li>
<li>Any conduct or content of any third party on the services</li>
<li>Any content obtained from the services</li>
<li>Unauthorized access, use, or alteration of your transmissions or content</li>
</ul>

<h3>Indemnification</h3>
<p>You agree to defend, indemnify, and hold harmless Safra, Safir, Sanad, and their affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:</p>
<ul>
<li>Your use of and access to our services</li>
<li>Your violation of any term of these Terms and Conditions</li>
<li>Your violation of any third-party right, including any copyright or privacy right</li>
</ul>

<div class="warning-box">
<p><strong>Important:</strong> These limitations of liability apply even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.</p>
</div>
</div>

<div class="content-section" id="contact">
<h2>Contact Information</h2>
<p>If you have any questions about these Terms and Conditions, please contact us:</p>

<div class="contact-info">
<p><strong>Email:</strong> legal@safra-safir-sanad.com</p>
<p><strong>Mail:</strong> Legal Department, 123 Kitchen Street, Food District, FD 12345</p>
<p><strong>Phone:</strong> +1 (555) 123-4567</p>
</div>

<h3>Governing Law</h3>
<p>These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.</p>

<h3>Dispute Resolution</h3>
<p>Any disputes arising out of or relating to these Terms or the use of our services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association], rather than in court.</p>

<h3>Severability</h3>
<p>If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.</p>
</div>
</div>

<footer>
<p>Last Updated: October 2023 | © 2023 Safra, Safir & Sanad Applications. All rights reserved.</p>
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